Provides an overview of the Outlook 2003 interface. It also teaches the learner how to use the new features of Outlook 2003, as well as basic e-mail functions.

  TOPICS COVERED

E-Mail Fundamentals
Other Features of Outlook
Outlook and Other Programs
The Main Screen
The Folder List
Toolbars and Help Features
Dragging and Dropping
Dragging to Create E-Mails
Dragging to Create Other Items
Other Drag and Drop Options
Creating E-Mail Messages
Setting E-Mail Options
Reading E-Mail Messages
Replying to E-Mail Messages
Forwarding E-Mail Messages
Deleting and Saving Messages

Shows the learner how to customize outgoing messages. It also covers a variety of tools that can be used to more easily manage e-mail messages.

  TOPICS COVERED

Using flags
Setting options
Adding attachments and signatures
Conquering your mountain of messages
Using search folders
Stationery and the Reading Pane
Using rules
Filtering junk e-mail
Archiving messages
Arranging messages

Shows the learner how to enter and maintain contact information. It also covers how to use the calendar features of Outlook to schedule appointments and meeting requests.

  TOPICS COVERED

Entering contacts
Viewing contacts
Using flags
Using contact information
Using distribution lists
The Date Navigator
Appointments
Changing dates
Recurring dates
More ways to use the Calendar

Provides information on the tools that can be used to store and manage daily tasks, including entering, modifying, deleting tasks, and creating recurring tasks. It also teaches the learner how to use notes and journal entries.

  TOPICS COVERED

Entering a new task
Changing, copying, and deleting tasks
Creating recurring and regenerating tasks
Completing tasks
Using views to control tasks
Composing and locating notes
Opening, deleting, and editing notes
Viewing notes
Assigning categories and printing notes
Changing default options for new notes
Forwarding notes
Automatic and manual Journal recording
Viewing and finding Journal entries
Printing and changing the Journal view

Provides an overview of newsgroups, including subscribing to news groups, and posting, reading, and replying to newsgroup messages. Using Outlook at home and Outlook Web Access are also covered.

  TOPICS COVERED

Finding Newsgroups
Subscribing to Newsgroups and Reading Messages
Replying to and Posting Messages
Setting Up and Switching Identities
ISPs, Cable Modems, and DSL
Setting Up Internet E-Mail Accounts
Setting Up Directory Services
Setting Up Outlook for Multiple Users
Using Outlook Web Access

Provides information on using Outlook for planning meetings, decision-making, and sharing folders among team members. It also covers the security features included with Outlook.

  TOPICS COVERED

Organizing a meeting
Handling meeting requests
Using votes for decision-making
Collaborating with Outlook and Exchange
Setting access permissions
Adding a second account to your view
Assigning tasks and sending a status report
Address books
Working with public folders
Using SharePoint Team Services
Getting a digital ID
Sending and receiving digitally signed messages
Encrypting messages

Provides an overview of forms, including using and modifying standard and custom forms. It also offers suggestions for personalizing Outlook. More advanced features and shortcuts are also covered.

  TOPICS COVERED

Understanding forms
Customizing forms
Working with custom forms
Using views
Working with columns
Sorting and grouping
Customizing views, menus, and toolbars
Ten (or so) things you can't do with Outlook
Things you can do after you're comfy
Shortcuts worth taking

only £50.00
(approx $88 USD)